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Accessibility Statement

Last reviewed: 20 July 2026

We want everyone to be able to find and contact an interpreter easily. This site serves the Deaf community, and accessibility is central to how it is built — not an afterthought.

The standard we aim for

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. We test as we build and fix issues as we find them.

What we’ve done

  • Full keyboard operation, with a visible focus outline and a “skip to content” link.
  • Colour contrast checked against the AA thresholds for text and controls.
  • Search and filter results announce their count to screen readers as they change.
  • Clear, ordered headings and proper landmarks so the page is easy to navigate.
  • Descriptive text alternatives for interpreter photographs and icons.
  • Generous tap targets, and a responsive layout that works on phones, tablets and desktops.
  • Animations are reduced automatically if your device requests “reduce motion”.

How we checked this

We self-assess this site against WCAG 2.2 AA. As we build, we test with keyboard-only navigation and screen readers, run automated checks (including colour contrast), and fix problems as we find them. This statement reflects that testing; it is not based on a formal audit by an outside organisation.

Known limitations

We are working towards full conformance. Pages are not yet available in a British Sign Language (BSL) video version; we plan to add BSL content over time. If you need information in BSL or another format in the meantime, please get in touch and we will help.

Reporting a problem

If you find anything difficult to use, or need information in a different format, please email admin@london-bsl-interpreters.info. Tell us the page and the problem, and we’ll do our best to put it right and to provide what you need another way.

If you’re not happy with our response

We provide this service in line with our duty to make reasonable adjustments under the Equality Act 2010. If you contact us about an accessibility problem and aren’t satisfied with how we respond, you can get free, independent advice from the Equality Advisory and Support Service (EASS).